Frequently Asked Questions

Yes, we offer shipping across the United States. Delivery times and costs vary by location.

We accept all major credit cards, debit cards, PayPal, and bank transfers for money transfer services.

Once your order is shipped, you will receive a tracking number via email to monitor your delivery status.

For local delivery, orders must be at least $30. For nationwide shipping, the minimum order is $50.

Shipping times vary by destination. Air freight typically takes 5-7 business days, while sea freight can take 4-6 weeks.

We can ship most non-perishable items. However, there are restrictions on certain foods, liquids, and other items. Please contact us for specific item inquiries.

Yes, we offer shipping insurance for all international shipments. The cost is based on the declared value of the items.

We currently ship to Nigeria, Ghana, Kenya, Uganda, Tanzania, and South Africa. Contact us for other destinations.

Most transfers are completed within 24-48 hours. We also offer express service with same-day delivery to select locations.

You'll need the recipient's full name, location, phone number, and bank details (for bank transfers) or mobile money account information.

Yes, limits vary by destination and method. Standard transfers have a maximum of $3,000 per transaction. Higher limits are available with additional verification.

We offer competitive exchange rates that are updated daily. Contact us or check our money transfer page for current rates.

Our store is open Monday-Saturday, 9am-7pm EST. Online support is available 24/7 for urgent inquiries.

You can reach us by phone, email, or through our contact form. We aim to respond to all inquiries within 24 hours.

We accept returns of unopened items within 14 days of delivery. Special conditions apply for food items and international shipments.

Yes, we offer wholesale pricing and special services for business customers. Contact our business team for details.